We help businesses streamline infrastructure, enhance security, and modernize systems — from on-premise to cloud.
About H.I.T.S
HITS delivers dependable IT support and smart infrastructure for startups, enterprises, and creative studios. We specialize in server systems, network architecture, cloud integration, and endpoint protection — ensuring your technology runs smoothly and securely.
Our Core Services
Server & Rack Infrastructure Deployment
Design, configure, and implement high-performance server rooms featuring precision cable management, optimized airflow systems, and energy-efficient cooling solutions to support mission-critical operations.
Network Architecture & Infrastructure
End-to-end design and deployment of enterprise-grade networking solutions, including structured cabling, VLAN segmentation, load balancing, and robust firewall configurations utilizing advanced platforms.
Cloud Integration & Migration Services
Seamless cloud migration, configuration, and management for leading platforms such as Amazon Web Services (AWS), Microsoft 365, Google Workspace, and hybrid environments — enabling scalability, collaboration, and business continuity.
Cybersecurity & Risk Mitigation
Comprehensive cybersecurity solutions encompassing endpoint protection, virtual private networks (VPNs), vulnerability assessments, penetration testing, and strict access control policies to safeguard digital assets against evolving threats.
Proactive IT Maintenance & Technical Support
Reliable on-site and remote IT support services including system diagnostics, software updates, automated backups, disaster recovery planning, and meticulous IT documentation to ensure minimal downtime and operational continuity.
Specialized Studio IT Solutions
Tailored IT environments for creative studios, featuring high-throughput render farms, live broadcasting setups (e.g., OBS Studio), version control systems like Subversion (SVN), and optimized high-bandwidth network configurations for collaborative workflows.
CCTV Surveillance & Security Systems
Deployment of advanced surveillance solutions with high-definition IP cameras, real-time remote monitoring, intelligent motion detection, and seamless NVR (Network Video Recorder) integration for enhanced facility security.
Custom-Built Workstations & Performance PCs
Professionally assembled computers tailored for high-demand applications — including gaming, video editing, design, and business — engineered for maximum speed, thermal performance, and system reliability.
Web Design & Application Development
Development of modern, responsive, and performance-optimized websites and web applications that align with your brand identity and business goals — from sleek landing pages to full-scale enterprise platforms.
Our Packages
🧰 SME Starter
RM 2,500 – RM 4,500
For: Small businesses, startups, shops, clinics
- Office network setup
- Server & rack install
- Cloud config
- ✅ On-site wiring & cable trunking (up to 10 points)
- ✅ Basic firewall/router setup
- ✅ Email migration (up to 10 users)
- ✅ Local shared drive/NAS setup
- ✅ 1-month remote support
🎬 Studio Pro
RM 5,000 – RM 12,000
For: Animation studios, VFX, post-prod teams
- Render farm setup
- OBS/SVN/NAS integration
- High-speed design config
- ✅ RAID/ZFS storage (10–50TB)
- ✅ 1GbE/10GbE LAN wiring
- ✅ UPS + power conditioning
- ✅ Adobe/Blender license installs
- ✅ OBS streaming presets
- ✅ SVN/GitLab user roles
🛡️ Enterprise Shield
RM 7,000 – RM 15,000
For: Corporates, co-working spaces, large SMEs
- Firewall + VPN
- Cloud integration & security
- Full IT coverage
- ✅ pfSense or MikroTik firewall
- ✅ VLAN segmentation
- ✅ Password policy (Azure/GWS)
- ✅ Antivirus (Bitdefender, ESET)
- ✅ Staff IT onboarding/offboarding
- ✅ Quarterly backup test/report
💬 Support Bronze
RM 500 / month
- Email & WhatsApp support
- Basic troubleshooting
- 2 site visits / month
- ✅ Response within 1–2 biz days
- ✅ Software checks (up to 5 PCs)
- ✅ Remote tools (AnyDesk/TV)
- ✅ Monthly OS patching
⚙️ Support Silver
RM 800 / month
- Everything in Bronze
- Daily backup check
- Priority on-site response
- ✅ WhatsApp < 4 hour response
- ✅ Script automation (e.g. printer/map)
- ✅ Antivirus log reviews
- ✅ VPN access management
🚀 Support Gold
RM 1,200 / month
- Full coverage IT support
- Live system monitoring
- Unlimited site visits
- ✅ SLA: 2h remote / 6h on-site
- ✅ Uptime or Zabbix monitoring
- ✅ Device tracking/inventory
- ✅ Wiki/Notion documentation
- ✅ Quarterly IT roadmap reviews
*Hardware (e.g. firewalls, switches, NAS) and software licenses (e.g. Google Workspace, antivirus) are not included in the package prices above. These will be quoted separately based on your requirements.
WhatsApp Us
Have a question or want a quick quote? Message us instantly on WhatsApp and we’ll respond shortly.
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